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Support Services

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Especially with companies that wish to cut costs while gaining access to world-class technology engineers, it is no more an option but a smart decision. Sizing the customer allows us to capture a much missed opportunity in the Central, North Country and East/West Regions of New York, as well as abroad outside the geographic bounds.
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Please note: Due to the “hands on” nature of some requests, we may have to dispatch engineers onsite if the support desk is unable to correct the issue. This 8x7 Helpdesk allows for us to ensure that no matter what time a problem arises, someone will be available to take your call.
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ICTG has over 20 years in the computing industry consulting on technical issues from a hardware as well as software perspective. ICTG has provided support for companies like Xerox, Peoplesystems, NEC as well as Teracai/CXTec, with clients including Carthage Central Schools, Oswego City Schools, Northland Communications and The Central NY Business Journal amongst many others.
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