Watertown, NY - Jefferson EYE Surgeons head by Dr. Ewing-Chow has seen growth in the past few years that has extended their offerings to position themselves in modeling their business in other cities and even states. With this growth they needed to partner with a IT service provider in working alongside them during this growth period.
Recommended by SAGE Software (www.sagenorthamerica.com) providers of Mas 90, 200 and ACT, ICTG was brought into the environment to deliver a solution that would fit the following needs:
- 5 day per week by 10 hours per day support desk covereage
- 24/7 Coverage and monitoring of all servers and services provided by the firm
- Ability to provide project management based as well as future-proofing of the business during its acquisition phases and sales to its customers.
ICTG was able to provide this and more and will begin providing services and IT support desk coverage starting in March of 2010.