IT Consulting | Technology Consulting and Support | Support Desk

ICTG, LLC - Technology and Web Consulting

Support Services

	Outsourced IT Especially with companies that wish to cut costs while gaining access to world-class technology engineers, it is no more an option but a smart decision. Sizing the customer allows us to capture a much missed opportunity in the Central, North Country and East/West Regions of New York, as well as abroad outside the geographic bounds.
	Free Support Desk Please note: Due to the “hands on” nature of some requests, we may have to dispatch engineers onsite if the support desk is unable to correct the issue. This 8x7 Helpdesk allows for us to ensure that no matter what time a problem arises, someone will be available to take your call.
	Application Support ICTG has over 20 years in the computing industry consulting on technical issues from a hardware as well as software perspective. ICTG has provided support for companies like Xerox, Peoplesystems, NEC as well as Teracai/CXTec, with clients including Carthage Central Schools, Oswego City Schools, Northland Communications and The Central NY Business Journal amongst many others.

Outsource or enhance your existing IT department

Technology is rapidly changing each day, and sometimes you can find yourself caught in the middle, not knowing what is new, what is good, or what to purchase. ICTG has skilled professionals that keep up-to-date with every area of technology.

Focusing on best of breed and value, ICTG sizes the needs and requirements to the cost and solution... allowing for alternatives to meet the requirements while still keeping the costs under control.

We can help you and/or your company determine what will be most beneficial from the ever evolving technology sector. Wouldn't you rather have technology chasing you instead of you chasing it? When you choose ICTG for your training needs we can help you get the head start every business needs.

We specialize in various common areas of technology consulting, such as:

Computer purchasing and support
Windows Network and Server support
Sonicwall and Cisco firewall implementations (wan, vpn and internet security)
Information and data Security
Network Design and Configuration

Business/Systems Analysis
Hardware and Software purchases based on Business/Systems Analysis
Systems Development Life Cycle
...And much more!

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